Automated Exchange/Return Portal

Swimsuit(s) must be intact (unworn, liner in place) and in original packaging. We send back and charge return shipping on swimsuits showing any signs of wear or missing the transparent AURELLE bag. All returns/exchanges are issued in the form of a store credit (gift card). You will receive an email with additional details once your package has been processed. Thank you! <3

How it Works

Select the items to send back

Get a confirmation

Send it off when you can

FAQ

IS IT EASY TO RETURN ITEMS?

We are wild about our products, and hope that you are too! If you are not completely satisfied with one of our products, you will need to return the items(s) you want to exchange, and place a new order for the replacement items. As long as the protective liner of the swimsuit is still attached and it is unworn, you can return an item within 30 days of shipment. Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email. Please allow up to 7 days for the refund to process, you will receive an email with your credit once it has been processed. 

HOW LONG WILL IT TAKE TO GET MY CREDIT AFTER SENDING MY RETURN?

We do our best to issue your credit as soon as you have shipped your item back to us. We will reach out to you within 5 days of receiving your return.

If you want to exchange your product for a different size, simply place an order for the new size and leave the new order number in the return notes. We will provide a full refund for the 2nd order. This is the best refund method if you wish to exchange and get your item as fast as possible.

WHAT IS ELIGIBLE?

  • Items shipped in the last 30 days.

WHAT IS NOT ELIGIBLE?

  • Items marked as final sale.
  • Free gifts or promotional items with retail value.
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